Request a Refund

We want you to be fully satisfied with your LUT Depot membership.

First-time subscribers are eligible for a refund within 7 days of their initial payment.

After 7 days, payments are generally non-refundable because LUTs are instant digital downloads and cannot be returned — however, we’ll always review your situation and do our best to help.

If you’d like us to review your refund request, please email us directly instead of opening a bank dispute.
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We can take care of it way faster for you on our end — no waiting on hold, no back-and-forth with the bank, and no hassle. We’ll get your payment back to you quickly and keep the whole process simple and stress-free.

📧 Email: lutdepot@gmail.com
Subject line: REFUND REQUEST

Please include:

• Your account email
• Date of the charge
• Amount charged
• Whether you’re a first-time subscriber
• A brief explanation of what happened

We usually reply within 24–48 hours, but if it’s a billing issue, don’t worry — we bump those to the front of the line. If something looks off, we’ll handle it quick and make sure everything’s squared away. You won’t get stonewalled here — just real humans helping real humans.